Example project brief for dating website tender

We are putting out a tender for a start-up, niche online dating site. The brief is attached. Please let us know if this looks interesting and you would like to submit a response. Additional supporting documents can be provided on request, as per the brief.

Brief for provision of web solutions for a niche dating website (start up) Please email an acknowledgement of receipt and intent to submit. Additional supplement documents to accompany this brief can be sent on request. Final submissions should be emailed

Introduction
1. Start up niche dating website (“business”, “site”) seeking web solutions provider – web
design, logo design, site creation, hosting and ongoing maintenance with server facilities.
Founding team (“us”, “we”) is looking for a solutions provider (“provider”) with experience
of having worked on a dating site previously or with demonstrable understanding of the
requirements of a dating website. We are seeking a creative and responsive team who can
appreciate the unique vision for the proposed site and deliver a solution that addresses the
particular needs of the business.

2. About the proposed website
a. Online dating website will target a particular sub-set of Indians who are resident in
India and globally dispersed, non-resident Indians. The sub-set refers to the
English speaking (generally thought of as the Facebook and Linked-In using
Indians) high-income, highly educated Indians above the age of 20 years. The
website must also appeal to the parents of this target group through its appearance
and ease of use.
b. Current market is dominated by a number of very similar looking Indian dating
services and sites. It is important to note the common characteristics of these websites that the proposed site is strictly aiming to avoid. The aim of these services is to provide “matrimonial” matches and they are very formal, cluttered and unprofessional in
appearance. They aim for the lower income, less educated, domestically resident
Indians mainly.
c. The targeted group currently do not have any online dating website to access.
Their avenue for finding partners is to post advertisements in Indian daily broadsheets or use in-person, high-end services  that charge above $200 per person up to even $500.
d. The USP: Creating a professional and fun-to-use online interface that will appeal
to customers of the high end in-person service by addressing the gap: connecting individuals online and replacing the in person service that is used. The key is to create a site that has the right look to attract the targeted demographic. Affluent English speaking Indians will find the site appealing as they have a higher rate of finding Indians of a similar background rather than on other sites where the number of members is larger but they are not of the right type.
e. Loosely speaking, the proposed site should be: simple, elegant, and subtle in appearing “Indian”. Photographs of members should be clearly displayed, as this will be the key asset that indicates to the targeted group that this is where their kind of crowd can be found. The site should avoid the feeling of overcrowding that many dating websites exude. It should avoid appearing “precious” as many “exclusive dating” sites do. The site should appear “fun”.
f. Initially the regions from where traffic is expected will be UK, US and India. Aim will be to grow user base across other countries such as Australia, Singapore, Hong-Kong, South Africa, etc where there is a large Indian population.
3. The site is also intended to be an anti-dote to the current dating sites targeting Indians. It also aims to appeal to those who hitherto are not comfortable with online dating. It aims to do so by not disclosing a member’s identity, by providing additional privacy settings so that members can restrict who sees their photographs i.e. bookmarked profiles only or paying members with profiles only, etc. The real identity of any Member is only revealed by their explicit approval and is only revealed to a particular Member who may have requested additional information to contact them in person.
4. The proposed site has to appreciate the practices and traditions preferred by affluent
Indians when seeking out suitable matches but also deviate from the norm by delivering a
professional, simpler and more effective platform. Specifically, it must appeal to the
parents of eligible members as well as the members themselves. The registration process
should also allow for a parent/sibling/family member to sign up on behalf of the intended
single member.
5. The minimum value proposition that the site intended to launch with is explained in the
schematic in Appendix A.
6. A mock-up of the website to indicate appearance and content has been drafted and is can be provided on request. Please note that this is for guidance only and is not binding.
7. The domains  have already been registered by the founders through
8. We reserve the right to not accept the cheapest quote.

Functions, format and content
9. The site is intended to be an anti-dote to the current dating sites targeting Indians. It also aims to appeal to those who hitherto are not comfortable with online dating.
10. Information provided on the profiles will be different to existing sites by focusing on
personality along with basic factual information. It will also encourage communication by
providing “ice-breakers” to especially assist those who have not yet been online. Profile
structure can be shared on request.
11. At launch the main content will be the profiles of the initial members including multiple photographs per member (max of 5) and descriptive text
12. Users are of 3 types:
a. Visitors; browsing through pictures, using basic search to find profiles and access
profiles where member preference allowing general browsing access i.e imited pool
of profiles will be available to “visitors”
b. Registrants; account info set up with name and contact details entered. This will
allow them to bookmark interesting profiles. To make contact or request
additional information from another member, a “Registrant” will have to
complete the profile and pay subscription. Advanced search options are only
available on completion of a profile (even if not paid subscription).
c. Members; fully paid and with profile. They can access all tools such as contacting
other members, requesting more photographs etc.
13. The site must include advanced search facilities by specific categories (based on profile
sections)
14. When a User sees a profile that they like, they have the option to contact the person
through a set text message delivered via email and also flagged on the online account of the Member. The content of this message will be set text and the response will be either
“accept” or “decline”. Accept will lead to the targeted member’s contact details being sent
to the member who made the request. A “decline” will lead to a commiseration email
based on set text.
15. Form to be filled by new members to set up their profile and upload photographs
16. Ability to accept online payment via credit cards, paypal, etc
17. To be discussed – option to log in via other log in accounts such as Gmail, FB, etc
18. Blog page including twitter feeds
a. Should be easily updated by founders of the business
19. Members should be able to contact the management team of the site (us) for queries on
their account. Any technical issues relating to the website will need to the resolved by the
provider.
20. At launch the site will aim to have 5 new members sign up to subscribe on a daily basis. In time the aim will be to increase this rate significantly.
21. Phased development
a. Pre-Launch
i. Holding page with sign up link for early-bird registrations and free Membership will be offered in this pre-launch stage before the full website goes live.
b. Launch/Phase I
i. At least 50 profiles at launch including up to 5 photographs each and text
ii. Customisable privacy options for each user to restrict photograph being views by everyone, members only, bookmarked profiles or on request
iii. Quick search based on age range (from, to), location, gender
iv. Advanced search based on additional categories included in the profile
v. Function to bookmark profiles
vi. Send request to other members with set text to request either view photographs and / or request contact details.
vii. System-wide messages posted to member account page and sent as email
viii. Automatic, or selectively, new profile notification sent to members
c. Phase II
i. Online messaging system between users on the system
ii. Saved searches
iii. Automatic generation of matches based on common categories from the profile
iv. Building database entry with names of universities, cities and countries that users select from a drop down menu when creating profile
v. Targeting advertising of third party, related products and services

Budget
22. The project does not have a fixed budget as we wish to seek the most effective and creative solution for implementation

Submission should include
23. First draft of pre-launch holding site and website
24. Cost
a. Outline of what services will have to be provided for initial set up of site and ongoing support – design, coding, infrastructure, updates
b. Total cost and break down by each service proposed
c. Including total fee for
i. All design
ii. Any images to be purchased
iii. Build costs
iv. Ongoing maintenance and development
v. Website analytics
vi. Inclusion of ad word or other targeted marketing
vii. Mobile friendly site (especially for UK, US and India to begin with)
viii. SEO
ix. Web analytics
d. Please explain costing method and if there is an hourly rate
e. Projection of expected cost relating to growth of business including
i. Cost of server space depending on growth of membership base and traffic
ii. Corrections to website based on agreed template on launch
iii. Changes to website post launch
iv. Upgrades and major changes
i. Changes to appearances
ii. Provision of additional services such as twitter feeds from the management
team displayed on the site
25. Please indicate any previous experience with start-ups businesses and the longevity of your involvement with them, including any reasons for the termination of the relationship.
26. Expected timeline for:
a. Initial draft of website
b. Beta version online for user testing
c. Responsiveness towards queries or ongoing developments of site post launch
27. Working practice
a. Please explain how the interaction will work post appointment – will there be a
dedicated team/individual working on this site at launch and ongoing?
b. Guidelines on number of interactions and reviews of initial site – will this be in
person/phone/skype?
c. Please confirm whether all aspects of this solution will be handled in-house by the
provider or will some aspects be outsourced
28. Supporting information: Relevant examples of previous work
29. Two client references with contact details
30. Please state any assumptions or pre-requisites such as
a. Client ability to the host account/CMS
b. Who’s responsible for security updates or updates to the hosting software etc.
c. Which browser is being used as the base case
d. Assumed screen resolution
e. Reliance on plug-in such as Flash

General Guidance
Submissions from all providers will be compared on the basis on competency, creativity and responsiveness. The aim is to engage with a provider to establish a long-term partnership. The founders are also open to discussing options in the contract to share potential future success of the venture with the provider. In general, we encourage the agency to provide comment and ideas on what may be effective to the site. Additional supporting documents available on request:
a. Draft website sketch – only to be used as a rough guideline, not binding.
b. Profile outline

Sites we like
a. website 1
b. website 2
Competition / Sites we don’t like:
a. website 3
b. website 4

Appendix A
Site visitor path

Trainee Website Designers / Developers

Always interested to hear from new trainee talented / keen website designers / developers, we don’t deal with recruitment agencies but welcome emails with CVs from students or experienced website designers wanting to move to a leading Essex based website design company, the following sample information and CV details give you some idea what we require:

Covering Letter: After calling to introduce myself yesterday where I was advised by James I could send an e-mail regarding a candidate I am representing, please find attached his CV with a short synopsis below. If this candidate is of interest, please let me know and we can move forward.

Candidate: A really well rounded, Computer Science graduate with nearly 18 months commercial experience as a PHP Developer plus a year in industry as part of his degree course. Strong with PHP5, Drupal and WordPress CMS’s and proficiency with Front-End standards such as HTML and CSS.

Personal Skills

  • Excellent work ethics
  • Very customer focused and always looks to understand a customer’s needs including their varying levels of expectations and requirements.
  • Good communication skills with the ability to talk to customers on a one to one basis using language they understand and also communicate with fellow colleagues clearly and precisely.
  • Trustworthy and intuitive.
  • Always ready for new challenges and the opportunity to apply myself.
  • Self- motivated and apply my skills and personal attributes in order to succeed in everything I do.

Technical Skills
HTML/XHTML, HTML5, CSS, PHP 5, JavaScript, MySQL, SQL in an Oracle environment, XML, XAML, Flash, Action Script 3.0, SQL, Java, VB, ASP.NET, ASP, ColdFusion, jQuery, Ajax, WordPress, Drupal, Joomla, Google Analytics and SEO.

PHP is my main web programming language of choice. My solid base in PHP has enabled me to adapt to developing in other web languages easily and enabled me to easily understand how WordPress & Drupal work and how to adapt them to get the most out of them and their associated plugins.

Programme experience
Adobe CS3 – CS5 suite including Dreamweaver, Fireworks & Photoshop to name a few, Office Suite 2003 -2010, Microsoft Expression Studio, Eclipse, cPanel, Direct Admin, Plesk & Parallels

Education
Anglia University                                                                     Sept 2006 – July 2010

BSc (Hons) Computing Science – Web Development – 2:1

  • 1st year modules included: Web Development, Introduction to Visual Basic.Net, Introduction to Software Development, Object Orientated and Event Driven Programming, Hardware and Software Systems and Networks, Systems Analysis and Design,
  • 2nd year modules: Web Programming, Web Multimedia, Personal Enterprise and Development, Database and Web Database Systems, Web Applications, Dynamic data interchange and Human computer interaction & usability.
  • 3rd year modules: Further Web Multimedia, Further Web Media Programming, Web Services, Web Project and Further Web Applications.
  • Dissertation: HTML5 Video tagging web application

Past EmploymentPHP Developer:
(November 2010 – current ) Brentwood and Chelmsford, Essex

  • Drupal CMS – Creating websites from start to finish using and adapting modules to provide extensive functionality that each client required.
  • WordPress – To create websites as well as blogs. Using and modifying plugins to adapt them to meet the client’s requirements.
  • Bespoke PHP sites –Creating new sites with bespoke functionality and extending existing sites for increased functionality.
  • Site design & functionality – Planning of tasks and carrying out research, if required, to enable me to provide quotation and timeframes.
  • SEO – Using various methods including Google Webmaster tools/ Google Analytics, use of sitemaps, keywords and keyword related modules/plugins.
  • Problem solving – Use of methodical strategies to correct CSS errors, plugin errors and conflicts in code.
  • Overseeing and guiding fellow colleagues and sharing my knowledge to improve the team’s productivity.
  • Server management (rebooting services, creation management of users, DNS, etc…)

Junior Web Developer & Designer: (October 2008 – September 2009) Stanford-le-Hope Website Design Company

  • Design and creation of new magazines to the company’s portfolio including the BBC.
  • Updating content on 30+ magazine subscription sites requiring front end and back end coding.
  • Front end coding using XHTML & CSS.
  • Creating graphics using Photoshop & Fireworks.
  • Back end coding using a mixture of technologies including ColdFusion, PHP & JSP.
  • Back end coding included adding and modifying code within the company’s framework to add new functionality.
  • Updating live feeds using SQL and problem solving SQL errors within the feed.
  • Working with Google Analytics.
  • Working with Affiliate marketing implementation.
  • Problem solving site problems and answering questions about the timescale of potential projects.
  • Interacting with clients to meet their needs.
  • Managed my own workload as well as fellow colleague’s web tasks.

Hobbies and Interests
Web  Development
Days out – Seaside, places of interest and Theme Parks
Going to the Cinema – Comedy, Action and Blockbusters
Watching sports of all kinds – Football, Tennis, F1 and Athletics
Keeping fit – Swimming, Tennis, Jogging, Running, Walking/Hiking and Cycling
Music – Dance and Chart
Socialising – Clubbing, Pubs, Bars and Bowling
Travelling

 

SEO or PPC?

Its important to have an open mind when you ask about Pay Per Click (PPC) as there are other most cost effective options available if you have a long term business that you want to build and see grow on the Internet. The following example exchange demonstrates that website owners need to be aware that PPC and SEO can be mutually beneficial tools to use at the same time to promote a website.

[Website Entrepreneur] We will shortly require expert google ppc management, can you help?

[Website Design Company] Thanks for your email that we received today, Google PPC is something we would be glad to help you with, feel free to tell us what you want or phone anytime to discuss this in more detail.

[Website Entrepreneur] Thank you for a fast response. i will now give you more detailed info. iam a very experienced internet entrepreneur with several diverse sites.you can meet my alter ego on the site given earlier.   i search for new products and ideas. i design my websites[and you can either love or hate them]  with a programmer [ together at the same time ] as i am a technical idiot myself. my latest project is on this website.  i am fully aware of the website promotion saga and know that the only fast way to get business is by GOOGLE PPC  not lower than top 4 positions on relevant keywords . i have established Google account but i have not got the know how  or the inclination  to implement, so i need a reliable pro [ mission impossible ?? ]. to run this for me initially on my main website with others to follow.  I have studied your website – big words !! I have had some so called designers/promoters in the past- the engines are heaving with them i would estimate 90% totally useless . so if your thinking is similar to mine you will kindly respond with your plan and charges for this service. as i never mislead my associates  please note my  monthly spend will initially be fairly small. ps. [ I am aware that Google can be a right pain to deal with but they control the universe]

[Website Design Company] The way we approach any project starts with the question ‘what would I do if it was our own website’. Your request is no different so I will give you my honest answer. You have asked for details about Google PPC but haven’t mentioned anything about SEO (search engine optimisation) promoting your own site to gain higher rankings / more visitors in the search engines.  I would think it would be a better use of your time / money to get your website to rank higher ‘naturally’ at the same time as running a Google PPC campaign. You probably know that PPC costs vary and one way to reduce these costs is to have an ‘optimised’ page that scores a high ‘quality score’ in Google Adwords, our SEO work will reduce your PPC costs significantly (allowing you to rank higher for the same expense in Adwords) as well as ‘naturally’ increasing your targeting visitors.

Additionally as part of an SEO program after reviewing your websites. I consider your webpages need some ‘tweaking’ and updating which can be achieved within an SEO program, take a look at the program details for:

SEO https://www.delicious-webdesign.com/seo-package
PPC https://www.delicious-webdesign.com/seo-ppc-adwords

That should give you an idea about what is involved. Both projects can be tailored to suit your budgets and needs

Look forward to hearing from you, with your thoughts.

[Website Entrepreneur] Thank you for the pages of explanations. I am fully aware what SEO is and have no confidence in this system which can take forever and is in my opinion a complete waste of time and money. Don’t know why I need to read pages when the ppc system is simple. I give you the keywords, I give you the texts within permitted no. of letters,  you tell me the bidding for top3  on my keywords, i give you the initial monthly spend, you get Google to accept it. I have an account already, you take your cut [ you already stated min £ 100] plus the setting up cost -if any and away we go. why make a mountain out of a molehill. as far as UPDATING  my website? I don’t get that or tweaking? What does tweak mean? it is obvious that you are only interested in promoting your own sites, so i thank you for your time and will not bother you further. regards

[Website Design Company] Only interested in promoting our own sites? Totally and completely wrong. Your websites are poorly put together and need updating / changing or ‘tweaking’ to ensure they are ‘relevant’ and optimised for your PPC campaign / keywords. We have national and internationally ranked websites for ‘super competitive’ keywords via SEO and know through experience that this method of promoting the site is the most cost effective / efficient way of doing it. PPC is cost effective if the campaign is managed correctly to provide a great ROI, we have clients that have daily spends of between £100 per day and £1 per day and know in minute details the benefits of SEO and PPC. Our advice was genuine and proven and if you would like us to provide SEO or PPC services we would be more than willing to help you.

[Website Entrepreneur] my style of websites have been featured on tv and national press so i would say you talk crap by saying they are poorly put together

[Website Design Company] We don’t doubt your credentials but they are both unoptimised and full of errors leading you to pay more for your PPC, to have a low conversion rate and to have very few ‘natural or organic’ website visitors, but you clearly think otherwise so good luck with your business ventures.